Refund policy

Except where required by applicable law, Coko Co. does not accept returns or exchanges for change of mind, customer-selected size or color, or ordering the wrong item. Defective, damaged, misprinted or incorrectly supplied items remain eligible for an appropriate remedy.

If there’s a problem with your item, contact us promptly at wynn@cokoco.co with your order number, a description of the issue and clear photos where possible. We’ll review it and explain the next steps for an appropriate remedy.

Please contact us before sending anything back. This policy does not limit your statutory rights.